Contact Us

Got a question about one of our casino reviews, a correction to flag, or a general enquiry about the site? You're in the right place. The team behind New Online Casinos welcomes feedback from readers — it helps us keep our comparisons accurate and genuinely useful for Australian players.

How to Reach Us

The quickest way to get in touch is by email. You can reach us at [email protected]. We aim to respond to all messages within two business days.

Whether you've spotted outdated information on a review, have a question about how we assess and rank casinos, or want to flag a responsible gambling concern, we'd like to hear from you.

What You Can Contact Us About

• Review accuracy: If you believe a bonus offer, payout method or any other detail on one of our pages is out of date, let us know. We verify and update our content regularly, but casino terms change often.
• Editorial enquiries: Questions about how we research and rank the casinos listed on this site — including our evaluation criteria and how commercial relationships are handled.
• Responsible gambling: If you or someone you know is experiencing difficulties related to gambling, please also visit our responsible gambling resources page for support information.
• General feedback: Suggestions for improving the site, topics you'd like us to cover, or anything else you'd like to raise.

A Note on Our Independence

New Online Casinos is an independent comparison site. We may earn commission when readers sign up to casinos via links on this site, but that does not influence which casinos we feature or how they are ranked. Our editorial positions are based on research, not commercial relationships. You can read more about who we are on our About Us page.

All casino operators listed on this site are offshore platforms. We do not operate any gambling service ourselves. Any enquiries about your account, deposits, withdrawals or bonuses should be directed to the relevant casino's own support team.

Site Policies

Before contacting us, you may find the answer you need in our site policies. Our Terms and Conditions cover how this site operates, affiliate disclosure and content accuracy. Our Responsible Gambling page lists support organisations available to Australian players.

We look forward to hearing from you — [email protected].